Shipping & Returns
Shipping Policy
Shipping is not included with initial purchases.
​
During the event of a return, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
​
You can always contact us for any return or refund questions at ainacare.hi@gmail.com
Return & Exchange Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at ainacare.kauai@gmail.com. If your return is accepted, we will send you instructions on how and where to send your package.